We would appreciate hearing from you if you have any questions.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form :(
CROTEGA warrants Sentrē™ system products sold either directly or through its resellers (representatives and distributors) in accordance with the limited warranty set forth in this document (the Limited Warranty). Except as expressly provided in the Limited Warranty, CROTEGA makes no representation or warranty of any kind, express or implied, with respect to the Products, whether as to merchantability, fitness for a particular purpose, warranties arising from course of dealing or usage or trade or any other matter.
CROTEGA does not install the Products and has no responsibility or obligation with respect to installation. CROTEGA DISCLAIMS ALL WARRANTIES RELATED TO INSTALLATION OF THE PRODUCTS. CROTEGA offers webinar based Product Installation Training Certification White Papers to installing contractors at no charge, and recommends this training prior to installing the Products.
CROTEGA Limited Warranty
CROTEGA warrants that in normal and contemplated use and service, the electrical components shall be free from defects in manufacturing materials and workmanship for a period of one (1) year. The mechanical components and fittings shall be free from defects in manufacturing materials and workmanship for a period of five (5) years from the date of manufacture set forth on each of the Products (the Limited Warranty). The Limited Warranty shall only be applicable if CROTEGA is given prompt written notice specifying the nature of the warranty claim within the applicable warranty period.
Upon confirmation by CROTEGA that a Product proves to be defective in manufacturing, materials or workmanship, the exclusive remedy shall be for CROTEGA to, at its option, repair or replace the defective Product or issue a credit or refund. The Limited Warranty does not extend to any Product subjected to misuse, accident, or alteration. This Limited Warranty does not extend to improper installation.
This Limited Warranty does not cover any loss caused by accidents or careless handling of a Product. This Limited Warranty does not apply to any Product which has been damaged in transit, abused, altered, modified, used in a manner not originally intended, or used. This Limited Warranty does not cover any Product that has been installed in a manner not consistent with the CROTEGA Product instructions.
The Limited Warranty set forth above is the only warranty CROTEGA makes for the Products and is in lieu of all warranties express, implied or statutory, including, without limitation, warranties of merchantability, fitness for a particular purpose and infringement, and warranties arising from course of dealing, usage of trade or otherwise. THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE ONLY REMEDIES AVAILABLE TO ANY PERSON CLAIMING FOR BREACH OF WARRANTY OR FOR ANY DAMAGES OF ANY KIND OR NATURE. CROTEGA SHALL NOT HAVE ANY OTHER LIABILITY OF ANY DESCRIPTION,WHETHER ARISING OUT OF WARRANTY (INCLUDING ANY IMPLIED WARRANTIES) OR ANY OTHER CONTRACT, NEGLIGENCE, TORT OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, COST FOR REMOVAL OF DEFECTIVE PRODUCT, COST FOR INSTALLATION OF ANY REPLACEMENT PRODUCT, COMMERCIAL LOSS FROM ANY CAUSE, BUSINESS INTERRUPTION OF ANY NATURE, LOSS OF PROFITS OR ANY OTHER CONSEQUENTIAL LOSS OR DAMAGE, EVEN IF CROTEGA SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.
In the event any implied warranties (including, but not limited to the implied warranties of merchantability and fitness for a particular purpose) are found to exist, such warranties are limited (i) in duration to the period of the limited warranties set forth in this Limited Warranty, and (ii) in amount to the total amount paid to CROTEGA for the product in question.
The CROTEGA Limited Warranty is also found on CROTEGA’s website at www.crotega.com. In the event of a conflict between the terms of the warranty as provided in this Agreement and the terms of the warranty as stated on CROTEGA’s website, the warranty as stated on the website shall prevail.